The discovery phase incorporates the following topics:
Marketing & Technology Assessment: Which technology tools are used in the current business environment?
Service Assessment: How do key stakeholders operate in current business environment?
Vendor assessment: Which vendor relationships are impacting current business processes?
The discovery phase includes the following:
Phase 1: Project planning; review of current plans and assessment
Phase 2: Overall organizational discussion with leadership – organizational structure, mission & strategy, goals
Phase 3: Targeted discussions with specific stake holders
Phase 4: Analyze and identify strategic changes with management team
Phase 5: Develop an action plan with management team